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    General Terms & Conditions of Sales of www.sergeantpaper.com website.  

    It is specified beforehand that these conditions govern the sales, by SERGEANT PAPER, of the works and other products present on the www.sergeantpaper.com website. These conditions apply to the exclusion of any other conditions.

    CLAUSE 1 – THE CLIENT

    The Client declares to be a natural person, at least 18 yers old and have the legal capacity of parental authorization to place an order on the Website. When recording the Client’s personal data in the “my account” section, the latter must ensure the accuracy and completeness of the provided information. In the event of an error in the wording of the recipient’s contact details, SERGEANT PAPER Company cannot be held responsible for the impossibility of delivering the product. SERGEANT PAPER Company reserves the right to cancel any order when the client’s IP address is located in a country other than the billing and/or delivery address.

    The subscription to a contract governed by these general conditions with SERGEANT PAPER implies the internet user’s acceptance of all the general terms and conditions, which he/she also acknowledges having read them full. This acceptance will consist in the internet user checking a box that corresponds to the following sentence: “I have read and accept the general conditions”. Checking the box will be considered to have the same value as a handwritten signature from the internet user. The internet user acknowledges the evidential value of the automatic registration systems of the website publisher and, unless he provides proof to the contrary, the internet user waives the right to contest them in the event of a dispute.

    The acceptance of these general terms and coditions implies that internet users have the necessary legal capacity to do so, or otherwise have the authorization of a guardian or curator if they are incapable or of their legal reprsentative if they are minors.

    CLAUSE 2 – ORDER PROCESS

    The order taking on the website is subject to compliance with the procedure set up by SERGEANT PAPER Company in a succession of different steps that the Client must follow to validate his/her order. The Client will have the possibility, before definitively submitting his order, to check the details of the order and its total price, as well as correct any errors, before confirming the order to express his acceptance. Any order confirmed by the Client constitutes a contract of sale and an agreement to accept all the provisions of the present contract.

    A confirmation email summarizing the order (products, price, quantity …) will be sent to the customer by SERGEANT PAPER Company.

    To this end, the Client formally agrees to the use of electronic mail for the confirmation of the content of his/her order by SERGEANT PAPER.

    CLAUSE 3 – PRICE

    The prices of our products are indicated in euros all taxes included but excluding participation in handling and shipping costs. These prices are communicated in Euros.

    In case of an order towards a country other than Metropolitan France, you are the importer of the product(s). As a result, custom duties or other local taxes may be payable for any order shipped outside the European Union.

    These taxes and fees are not the responsibility of SERGEANT PAPER. They will be at your expense and are your sole responsibility both in terms of declarations and payments to the competent authorities and/or bodies in your country. We advise you to check with your local authorities about these aspects.

    All orders regardless of their provenance are payable in Euros.

    SERGEANT PAPER reserves the right to modify its prices at any moment, however products will be invoiced on the basis of the prices in effect on the day of the orders registration, subject to their availability.

    CLAUSE 4 – VALIDATION

    When you click on the “Validation of my order” button after the completion of the ordering process, you agree to accept the latter as well as all the present General Terms and Conditions of Sale fully and without reservation.

    The data recorded by www.sergeantpaper.com constitute proof of all transactions between SERGEANT PAPER and its clients.

    The data recorded through the Paypal payment system and/or the payment service provided by Banque Populaire constitute proof of financial transactions.

    CLAUSE 5 – AVAILABILITY

    Our product offerings are only available within the limits of existing stocks.

    When a product is no longer available, it is displayed SOLD OUT or ÉPUISÉ. 

    CLAUSE 6 – PAYMENT & SECURITY

    The payment of your purchases is made through the secure payment service provided by Banque Populaire or Paypal. These two means of payment are subjected to a security system.

    All payment details are the responsibility of the secured PayPal service and of the Banque Populaire.

    CLAUSE 7 – EXCHANGES AND RECOVERY OF GALLERY PICK-UPS

    SERGEANT PAPER offers you to exchange your artwork up to 30 days after validation of your order. A return slip will be sent to you by email after the request.

    SERGEANT PAPER offers you to collect your artworks in “gallery pick-up” for a period of 6 months after the day of your purchase. Once this deadline has been reached, the artworks cannot be handed over to you.

    CLAUSE 8 – CUSTOMER SERVICE

    Our Customer Service is at your disposal for any information or questions :

    SERGEANT PAPER 26,  rue du Château d’Eau 75010 – Paris, France +33(0)1 42 74 79 92 (Monday to Friday from 10am to 6pm) Email : sav@sergeantpaper.com

    CLAUSE 9 – RESPONSABILITY

    The products offered are in compliance with current French legislation. It is your responsibility to check with local authorities about the possibilities of importing or of using the products or services you intend to purchase. The photographs and texts reproduced and used to illustrate the products displayed are not contractual.

    Therefore, SERGEANT PAPER cannot be held responsible in the event of an error in one of these photographs or texts. SERGEANT PAPER cannot be held responsible for the non- performance of the concluded contract in the event of stockout or unavailability of the product, force majeure, disruption or total or partial strike, particularly of postal services and means of transportation and/or communications, floods, fire.

    SERGEANT PAPER shall not be held responsible for any indirect damages resulting from this agreement, operating loss, less of profit, damage or costs.

    SERGEANT PAPER disclaims any liability in the event that the content of these websites is in breach of the legal and regulatory provisions in force.

    This contract is subjected to French law. The language of this contract is the French language. In the event of a dispute, the French courts shall have the sole jurisdiction.

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